ClicData Deprecating the TLS 1.0 & 1.1 protocol in April 2020

On April 30, 2020, ClicData will end support for the Transport Layer Security (TLS) versions 1.0 and 1.1. In advance of this, we will implement a 24-hour test deprecation on April 16, 2020.

If you or your company uses our API to refresh data, integrate dashboards, update data in real-time or any other integration this may affect your application.

We are making this change to align with industry best practices for security and data integrity.

What is TLS?

TLS enables a secure connection between two web-based applications that share information. This is the most widely deployed security protocol and is common for most modern applications.

There are multiple versions of TLS, such as 1.0, 1.1, 1.2, and 1.3. You should discontinue the use of versions 1.0 and 1.1.

What do I need to do?

Review your interfaces and applications to ensure that they are built using TLS versions 1.2 or higher. Requests sent to any of our endpoints will fail if they are not using TLS 1.2 or higher.

This may be a matter of updating your code with a newer version of Python, PHP, or other languages or components.

If your app is built with modern programming languages, HTTP libraries, and frameworks, you may not need to do any changes.

What are the next steps?

Firstly, take advantage of our 24-hour test on April 16, 2020, from 10 AM CET until April 17th, at 10 AM CET. Make sure that things work the way they are intended. We will revert back to allow TLS 1.0 and 1.1 on April 17th, 2020.

On April 30, 2020, we will disable it forever so make sure if there are any changes they are done by then.

If you have further questions, please drop us a line in the support chat within your account, or send us a message here.