A fantastic Support team at your service

Our Customer Support Analysts continuously receive praise for their speed, knowledge, friendliness, and eagerness to find solutions. 

They are here to help you, wherever you are.

Our support includes...

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Contextual Help

Most screens and functionality have a one-click button that takes you directly to the help documentation related to that functionality.

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Live In-App Chat

Available on some plans, we offer direct, live in-app chat with our team of Support team of Data Analysts. They know ClicData in and out, they will find answers to all your questions, technical or not.

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Support Tickets

Built-in support ticket system so that you can track all your support questions and requests. We typically reply within a business day - we know speed and efficiency are critical to your data projects.

Learn at your own pace

You also get access to our library of dashboard examples, webinars, eBooks and white papers, and full online Help Center.

Online Help Center

Learn everything you need to know to use ClicData with our Documentations and tutorial videos. We also compiled the answers to commonly asked questions in our FAQ.

Go to Help Center

eBooks & White Papers

Explore our library of eBooks to learn about data management best practices, building a solid data strategy, and KPI cheat sheets to share with your teams or clients.

Go to eBooks & white papers

Product Webinars

Frequent webinars where our Data Analysts drill down on specific features or functionality of our platform.

Go to webinars

Dashboard Templates

Our Data Analysts built hundreds of dashboard templates for any sector and function. Browse our library, pick one to get started quickly, or adjust them to your specific needs.

Go to dashboards

Support around the clock

With three different support teams located in 3 different regions,
we are able to provide faster support to all our customers, wherever they may be.

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Frequently Asked Questions